Frequently Asked
Questions

Are the meals fresh?

The meals are prepared fresh every time and flash frozen 24 hours before they are shipped.

Can the meals be frozen?

Absolutely, the meals will arrive frozen and can be kept in the freezer after they arrive. We suggest thawing each meal out as needed over night in your fridge. Once thawed they can be microwaved for 90 seconds.

How are the shipments packaged?

All meals will be packed in a custom sealed cooler liner that is rated for holding temperatures up to 72 hours. There will also be several gel packs to ensure the meals stay frozen during the shipping process. The liners are a custom material that is 100% recyclable.

What are the prices?

Meals all start at $10 each, which does include the cost of shipping. The smallest package we can ship will cost $80. Any package with 20 or more meals will receive a 10% discount.

Where do you deliver to? 

We now deliver to all of the Continental United States. There is no shipping charge for any East Coast orders. There is a $25 flat rate shipping charge for any packages that require express delivery.

Delivery arrivals and shipping

All packages will be shipped Monday afternoon via Fedex. Depending on your proximity to our facility your meals can arrive as early as Tuesday afternoon. All packages should arrive by Thursday Morning.

Is there a minimum amount of meals I must order?

To qualify for shipping a minimum of 8 items must be ordered. There is no maximum quantity.

Does the menu change?

Yes the menu will change generally at the beginning of every month.

How long do you recommend re heating the meals?

We recommend 1-2min in the microwave to re-heat each meal if not frozen. Containers are BPA free, and dishwasher friendly. The containers are 100% recyclable.

Can I substitute sides with my meal?

The meals will come as is as denoted on the menu. We do our best to ensure a wide variety of sides and options. Also please feel free to make suggestions as we are always looking to improve our service.

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Production Headquarters
1 Delaware Rd
Kenmore NY, 14217
Contact Hours
Monday- Friday
9AM – 7PM
Saturday & Sunday
9AM – 5PM